UMB CCDE Online

Wimba Support Homepage

Wimba Classroom is a synchronous conferencing system embedded in the Blackboard Vista Learning Management System (LMS) used to deliver UMass Boston fully online courses. Students and instructors access Wimba Classroom by logging into their Blackboard Vista course sections. (UMB online course participants do not require additional accounts, usernames or login sequences to access Wimba Classrooms.)

Wimba Classroom provides learners with audio and text chat tools and provides instructors with the ability to provide slide presentations, and to share applications and document with students. Participants access Wimba sessions from computers (Macs or PCs) at their own homes, offices, and classrooms at times and on days designated by course instructor(s).

Wimba Classroom use is intended to augment otherwise asynchronous online courses by providing an environment for meeting in real time, on line. Typical uses of Classroom parallel the work done in a physical classroom in face-to-face classrooms. Within Live Classrooms, students and instructors can process and discuss learning materials explored by students independently with WebCT Vista, the asynchronous learning management system. Typical uses of Wimba Classroom in UMB online courses include the following:

Full Course Meetings

Faculty Office Hours

Group Project Work

Student Presentations

Some UMB online courses use Wimba Classroom on a weekly basis; other courses use Wimba only occasionally. Not all courses use Wimba for full course meetings, faculty office hours and group project work. The mix of uses depends on the course objectives and instructors' pedagogical imperatives.

Students are supported in their uses of Wimba Classroom through the same 24/7 support system provided to students for Blackboard Vista support. As noted on the Blackboard Vista login page (at http://boston.umassonline.net), students can access 24/7 support in any one of the following three ways:

"Send email to bostonsupport@umassonline.net;
Call 1-888-300-6920; or
Contact support via live text chat at UMass Boston Technical Support Chat

For full functioning in a Wimba Classroom session, each student will require a computer headset equipped with microphone. Students should test their access to Wimba Classroom and seek technical support to configure systems, as necessary, in advance of their first uses of Wimba Classroom. Instructions for testing and configuring Wimba Classroom access are available below and (for online and blended UMB CCDE courses using Wimba Classroom) are also included in the "Wimba Classroom" learning module located on the homepage of course sections in Blackboard Vista.

For questions regarding UMB CCDE Wimba Support for online faculty members, please write to Alan Girelli and Ellen Foust at umb.wimba@umb.edu or call 617 287-5419 during the business week.

For information regarding Wimba training options for UMB CCDE online faculty members, please visit http://www.dlvpc.umb.edu/workshops.htm.

 

Links to Wimba support documents useful to both instructors and students:

 

WimbaClassroom6.1-Supported-OS-and-Browsers.pdf

Wimba Student Quickstart Guide HTML version

  Wimba Student Quickstart Guide PDF version

 

Optimizing Wimba

Getting Ready Guide (UMB version)

Assuring-that-your-computer-recognizes-your-headset.pdf

AccessingWimbaThruBlackboardVista.doc

Attending-Wimba-from-Blackboard.pdf

AccessingArchivesBlackboardVista.doc

Accessing-an-Wimba-Archived-session-09.pdf

Presenting-and-Archiving-in-Wimba-Classroom-4Students.doc

Presenting-and-Archiving-in-Wimba-Classroom-4Students.pdf

 

TroubleshootingGuide.doc

Setting1MICboost.doc

Headsets, Headphones, and Microphones

WinXPmicrophoneVolumeTesting.doc

PopupBlockerConfiguration.doc

MultipleJavaFix.doc

WimbaJavaUpgradeInstructions.doc

RetrievingHWLogFiles.doc

Disabling/Enabling McAfee Internet Security200x Personal Identification Security (and Personal Firewall) features (MS Word doc)

Disabling/Enabling McAfee Internet Security200x Personal Identification Security (and Personal Firewall) features (PDF)

Disabling/Enabling McAfee Internet Security200x Personal Identification Security (and Personal Firewall) features (htm)


Links to Wimba Classroom support documents for instructors:

Wimba.Com Online Workshops

Wimba.Com Wimba Classroom Live Demos

Wimba.Com Wimba Archived Workshops and Lectures

AttendanceRecordsViaTrackingStats.doc

IncreasingNumberOfBreakoutRooms.doc

OnBreakoutRoomsFromLiveClassroom50PresenterGuide.doc

OpeningArchivesInWimbaLiveClassroom.doc

UploadingPowerPointsInAWimbaClassroom.doc

Compressing-Pix-In-PPTs.doc

WimbaClassroom-AccessingUploadedPPTs.pdf

WimbaClassroom-AccessingUploadedPPTs-VIDEO_version

PowerPoint_Design_Guide.doc

PowerPoint_Design_Guide.doc

Using AppShare in Wimba Classroom.pdf

AddManageContent4WimbaClassroom.doc

OnlinePollingInWimba.pdf

Announcement-template-re-Students-Presenting-Powerpoints.doc

 

 

Find below links to the Classroom5.3 documentation located on the Wimba.Com website.

Wimba.Com Online Knowledgebase (Note: select "Wimba Classroom from product list in left column of page.)

http://d2.parature.com/ics/support/default.asp?deptID=8052

 

Participant Guide

http://www.wimba.com/assets/resources/WC_53_Participant_Guide.pdf

http://webhelp.wimba.com/WC/v5_3/Participant_Guide/

 

Accessibility Best Practices Guide

http://www.wimba.com/assets/resources/WC_Accessibility.pdf

 

Presenter Guide

http://www.wimba.com/assets/resources/WC_53_Presenter_Guide.pdf

http://webhelp.wimba.com/WC/v5_3/Presenter_Guide/

 

Wimba Powerlink for Blackboard Vista Users Guide

http://www.wimba.com/assets/resources/VistaPL33_User.pdf

 

Room Administrator and Systems Administrator Guides link page

http://www.wimba.com/services/admin/classroom/