UMB CCDE Online
Wimba Support Homepage
Wimba Classroom is a synchronous conferencing system embedded in the Blackboard Vista Learning Management System (LMS) used to deliver UMass Boston fully online courses. Students and instructors access Wimba Classroom by logging into their Blackboard Vista course sections. (UMB online course participants do not require additional accounts, usernames or login sequences to access Wimba Classrooms.)
Wimba Classroom provides learners with audio and text chat tools and provides instructors with the ability to provide slide presentations, and to share applications and document with students. Participants access Wimba sessions from computers (Macs or PCs) at their own homes, offices, and classrooms at times and on days designated by course instructor(s).
Wimba Classroom use is intended to augment otherwise asynchronous online courses by providing an environment for meeting in real time, on line. Typical uses of Classroom parallel the work done in a physical classroom in face-to-face classrooms. Within Live Classrooms, students and instructors can process and discuss learning materials explored by students independently with WebCT Vista, the asynchronous learning management system. Typical uses of Wimba Classroom in UMB online courses include the following:
Full Course Meetings
Faculty Office Hours
Group Project Work
Some UMB online courses use Wimba Classroom on a weekly basis; other courses use Wimba only occasionally. Not all courses use Wimba for full course meetings, faculty office hours and group project work. The mix of uses depends on the course objectives and instructors' pedagogical imperatives.
Students are supported in their uses of Wimba Classroom through the same 24/7 support system provided to students for Blackboard Vista support. As noted on the Blackboard Vista login page (at http://boston.umassonline.net), students can access 24/7 support in any one of the following three ways:
"Send email to
Call 1-888-300-6920; or
Contact support via live text chat at UMass Boston Technical Support Chat
For full functioning in a Wimba Classroom session, each student will require a computer headset equipped with microphone. Students should test their access to Wimba Classroom and seek technical support to configure systems, as necessary, in advance of their first uses of Wimba Classroom. Instructions for testing and configuring Wimba Classroom access are available below and (for online and blended UMB CCDE courses using Wimba Classroom) are also included in the "Wimba Classroom" learning module located on the homepage of course sections in Blackboard Vista.
For questions regarding UMB CCDE Wimba Support for online faculty members, please write to Alan Girelli and Ellen Foust at email@example.com or call 617 287-5419 during the business week.
For information regarding Wimba training options for UMB CCDE online faculty members, please visit http://www.dlvpc.umb.edu/workshops.htm.
Links to Wimba support documents useful to both instructors and students:
Wimba Student Quickstart Guide HTML version
Wimba Student Quickstart Guide PDF version
Links to Wimba Classroom support documents for instructors:
Find below links to the Classroom5.3 documentation located on the Wimba.Com website.
Wimba.Com Online Knowledgebase (Note: select "Wimba Classroom from product list in left column of page.)
Accessibility Best Practices Guide
Wimba Powerlink for Blackboard Vista Users Guide
Room Administrator and Systems Administrator Guides link page